Pre-order

Please pick an FAQ category below:
  • How much does Kuri cost? 

    Kuri is available for pre-order for $799 USD through our site. We only require a down payment of $100 USD and the remaining balance of $699 USD plus taxes and shipping and handling fees will be due once we are ready to ship your Kuri.

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  • How will you collect the remaining balance?

    We will send you another email notification to collect the remaining balance while re-confirming your shipping address.

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  • I didn't receive an order confirmation email, what do I do?

    Our Kuri Experience team are really into detective shows. They will certainly find a way to help you confirm whether your pre-order was successful. Just send them a message at support@heykuri.com.

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  • How can I make changes to my pre-order?

    Fret not! Send a message to our Kuri Experience team at support@heykuri.com and they can help you make the necessary changes.

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  • Can I cancel my pre-order? 

    We all change our minds sometimes. We offer a full refund of your pre-order at any time up to your ship date. Reach out to our Kuri Experience team with your transaction ID and they would be happy to help you.

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  • Does the price include taxes & shipping and handling?

    The price does not include taxes or shipping and handling fees. Once we are ready to ship your Kuri, we will send you another notification to collect the remaining balance which will include taxes and shipping and handling fees.

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